About myWork.health

myWork.health is a mobile application created and operated by myOnsite Healthcare LLC. The app serves healthcare specialists and field staff who deliver in-home healthcare services on behalf of myOnsite and partnering clinics, physicians, and healthcare providers. By using this App, you agree to this Privacy Policy.

Information We Collect

We collect the following information when you register for and use the App:

• Account Information: Name, email address, phone number, and professional credentials.
• Location Data: GPS location from your mobile device to support route navigation and home visit delivery.
• Service Activity: Records of appointments, tasks completed, and visit logs for assigned cases.
• Device Information: Device type, OS version, app version, and device identifiers for app support.
• Communications: Messages and notes exchanged through the App related to patient care coordination.
• Phone Numbers: Collected via online registration form or by phone call, used for SMS service notifications.

You consent to our access to and use of your device’s GPS location data. Location data is used solely for in-home service delivery and not for unrelated commercial purposes.

Why myOnsite Needs This Information

We collect this information to operate myWork.health and deliver safe, coordinated in-home healthcare services. This includes: assigning and coordinating visits ordered by clinics and physicians; enabling specialists to navigate to patient locations; sending appointment reminders and lab result notifications via SMS; maintaining records for billing and compliance; and complying with HIPAA, HITECH, and applicable state laws.

SMS and Text Message Communications

By registering for myWork.health, you consent to receive SMS messages from myOnsite Healthcare. These may include appointment reminders, lab result notifications, and service assignment alerts. Message and data rates may apply.

Opt-out: Reply STOP to any message. Help: Reply HELP or call (877) 471-1327. Note: We do not share your phone number or SMS consent data with third parties. SMS is delivered exclusively through Twilio.

How We Use Your Information

Your information is used to: manage your App account; assign and track in-home service visits; send SMS notifications; navigate field specialists via GPS; maintain compliance records; improve App performance; and respond to support requests.

Third-Party Service Providers

We work with trusted technology partners for cloud hosting, mapping, SMS delivery (Twilio), and analytics. Partners are contractually required to protect your information and may only use it to support App operations. We do not sell or transfer your personal information to outside parties for marketing purposes.

Information Protection

We implement industry-standard security including encrypted data transmission, secure servers, and access controls. We comply with HIPAA, HITECH, and applicable state privacy laws. Non-personally identifiable aggregated data may be used to improve the App.

Data Retention

We retain information for as long as needed to operate the App, comply with legal and healthcare obligations, and maintain business records. If an account is deactivated, certain records may be retained for compliance purposes.

Your Consent and Policy Changes

By downloading and using the myWork.health App, you consent to this Privacy Policy. We may update this policy periodically; updates will be posted here with a revised date. Continued use constitutes acceptance of changes.

Links to Other Sites

The App may contain links to third-party sites with separate privacy policies. We have no responsibility for the content or practices of linked sites.

Contact Us

Questions about this Privacy Policy? Contact us at:

myOnsite Healthcare LLC
Email: info@myonsitehealthcare.com
Phone: (877) 471-1327 | (941) 271-0701
Website: myonsitehealthcare.com

© 2026 myOnsite Healthcare LLC | All Rights Reserved.